Introduction
We, E Academy India, incorporated under the Companies
Act, 2013 (hereinafter referred to as “Company”), having
its registered office F-15, Indira nagar annex, Indira Nagar, Nashik 422010,
Maharashtra, India the creator of this Privacy Policy ensure our firm
commitment to your privacy vis-à-vis the protection of your priceless information.
The Company is the author and publisher of the internet resource www.e-guideindia.com / App on the world wide web as
well as the software and applications provided by the E Academy India ,
(collectively referred to as the “Services”). In
order to endow you with our uninterrupted use of services, we may collect and,
in some circumstances, disclose information about you. To enhance better
protection of your privacy we provide this notice explaining our information
practices and the choices you can make about the way your information is
collected and used.
All visitors to www.e-guideindia.com ((jointly and severally referred to as “you” or “Users” in this Privacy Policy) are advised to read and understand our Privacy Policy carefully, as by accessing the Website / App you agree to be bound by the terms and conditions of the Privacy Policy and consent to the collection, storage and use of information relating to you as provided herein. You hereby consent to our collection, use and sharing, disclosure of your information as described in this Privacy Policy. We reserve the right to change, modify, add or delete portions of the terms of this Privacy Policy, at our sole discretion, at any time. If you use the services on behalf of someone else (such as your child) or an entity (such as your employer), you represent that you are authorised by such individual or entity to accept this Privacy Policy on such individual’s or entity’s behalf, and consent on behalf of such individual or entity to our collection, use and disclosure of such individual’s or entity’s information as described in this privacy policy.
If you do not agree with the terms and
conditions of our Privacy Policy, including in relation to the manner of collection
or use of your information, please do not use or access the Site.
If you
have any questions or concerns regarding this privacy policy, you should
contact our Customer Support Desk at customercare@e-guideindia.com
ANY CAPITALIZED WORDS USED HENCEFORTH
SHALL HAVE THE MEANING ACCORDED TO THEM UNDER THIS AGREEMENT. FURTHER, ALL
HEADING USED HEREIN ARE ONLY FOR THE PURPOSE OF ARRANGING THE VARIOUS
PROVISIONS OF THE AGREEMENT IN ANY MANNER. NEITHER THE USER NOR THE CREATERS OF
THIS PRIVACY POLICY MAY USE THE HEADING TO INTERPRET THE PROVISIONS CONTAINED
WITHIN IT IN ANY MANNER.
1.
DEFINITIONS
2.
OVERVIEW
We
commit to respecting your online privacy data. We further recognize your need
for appropriate protection and management of any personally identifiable
information ("Personal Information") you
share with us. Information that is considered personal about you by us
includes, but is not limited to, your name, address, email address, phone
number or other contact information.
In order to purchase any Courses from
this Website, you are required to provide the following information which
includes, but is not limited to:
This privacy policy also applies to
data we collect from users who are not registered as members of this site,
including, but not limited to, browsing behaviour, pages viewed etc.
The Website / App also requests for
permissions while linking your E Academy India Account with your Social
account, the information shall be collected directly from your social media
account in the event You have granted the permission to link such accounts.
The information collected from you by
the Company may constitute ‘Personal Information’ or ‘Sensitive Personal Data
or Information’ under the Information Technology (Reasonable Security Practices
and Procedures and Sensitive Personal Information) Rules, 2011.
3.
NOTIFICATION OF MODIFICATIONS AND CHANGES TO THE T&C AND PRIVACY POLICY
We reserve the right to change the
Terms and Privacy Policy from time to time as we deem fit, without any
intimation to you, and your continued use of the site will signify your
acceptance of any amendment to these terms.
You are therefore advised to re-read
the Terms of Service on a regular basis. Should it be that you do not accept any
of the modifications or amendments to the Terms, you may terminate your use of
this Website immediately.
4.
INFORMATION WE COLLECT
Our Platform's online requisition form
requires users to give us contact information (like your name, address,
telephone number and email address), and demographic information (like your zip
code/pin code). As a member, you are required to provide a valid email address
at registration and choose a username or alias that represents your identity on
our Website/ App. This information is compiled and analysed on an aggregated
basis. This information may include the URL that you just came from (whether
this URL is on the Site or not), which URL you next go to (whether this URL is
on the Site or not), your computer browser information, your IP address, and
other information associated with your interaction with the Site.
We also collect and store personal
information provided by you from time to time on the Site. We only collect and
use such information from you that we consider necessary for achieving a
seamless, efficient and safe experience, customized to your needs including:
Where any service requested by you involves
a third party, such information as is reasonably necessary by the Company to
carry out your service request may be shared with such third party.
We also do use your contact information
to send you offers based on your interests and prior activity. The Company may
also use contact information internally to direct its efforts for product
improvement, to contact you as a survey respondent, to notify you if you win
any contest; and to send you promotional materials from its contest sponsors or
advertisers.
Further, you may from time to time
choose to provide payment related financial information (credit card, debit
card, bank account details, billing address etc.) on the Site. We are committed
to keeping all such sensitive data/information safe at all times and ensure
that such data/information is only transacted over secure Site of approved
payment gateways which are digitally encrypted, and provide the highest
possible degree of care available under the technology presently in use.
The Company will not use your financial information for any purpose other than
to complete a transaction with you.
To the extent possible, we provide you
the option of not divulging any specific information that you wish for us not
to collect, store or use. You may also choose not to use a particular service
or feature on the Site, and opt out of any non-essential communications from
the Company.
Further, transacting over the internet
has inherent risks which can only be avoided by you following security
practices yourself, such as not revealing account/login related information to
any other person and informing our customer care team about any suspicious
activity or where your account has/may have been compromised.
5. HOW
INFORMATION IS COLLECTED
6.
COOKIES
7.
EXTERNAL LINKS ON WEBSITE
The Website/ App may include hyperlinks
to other web sites or content or resources. We have no control over any
Websites or resources, which are provided by companies or persons other than
Us.
You acknowledge and agree that We are
not responsible for the availability of any such external sites or resources,
and does not endorse any advertising, products or other materials on or
available from such Websites or resources.
You acknowledge and agree that We are
not liable for any loss or damage which may be incurred by you as a result of
the availability of those external sites or resources, or as a result of any
reliance placed by you on the completeness, accuracy or existence of any
advertising, products or other materials on, or available from, such Websites
or resources. These third-party service providers and Third-Party Sites may
have their own privacy policies governing the storage and retention of your
personal information that you may be subject to. We recommend that when you
enter a Third-Party Site, you review the Third Party Site’s privacy policy as
it relates to safeguarding your personal information. We use third-party
advertising companies to serve ads when you visit the Website.
8. OUR USE
OF YOUR INFORMATION
Your contact information is also used
to contact you when necessary. We use your IP address to help diagnose problems
with our server, and to administer our Website. Your IP address is also used to
help identify you and to gather broad demographic information. Finally, we may
use your IP address to help protect our partners and ourselves from fraud. We
will continue to enhance our security procedures as new technology becomes
available. We will transfer information about you if We are acquired by or
merged with another company. In this event, we will notify you by email or by
putting a prominent notice on the site before information about you is
transferred and becomes subject to a different privacy policy.
We may release your personal
information to a third-party in order to comply with a Court Order or other
similar legal procedure, or when we believe in good faith that such disclosure
is necessary to comply with the law; prevent imminent physical harm or
financial loss; or investigate or take action regarding illegal activities,
suspected fraud, or violations of Our Terms of Use. We may disclose personally
identifiable information to parties in compliance with our Copyright Policy as
mentioned in the Terms of Use as we in our sole discretion believe
necessary or appropriate in connection with an investigation of fraud,
intellectual property infringement, piracy, or other unlawful activity. In such
events, We may disclose name, address, country, phone number, email address and
company name.
9.
CONFIDENTIALITY
You further acknowledge that the
Website may contain information which is designated confidential by Us and that
you shall not disclose such information without our prior written consent.
Your information is regarded as
confidential and therefore will not be divulged to any third party, unless if
legally required to do so to the appropriate authorities.
We will not sell, share, or rent your
personal information to any third party as applicable, or use your e-mail
address for unsolicited mail. Any emails sent by us will only be in connection
with the provision of agreed services and products.
The Company makes all User information
accessible to its employees, agents or partners and third parties only on a
need-to-know basis, and binds only its employees to strict confidentiality
obligations.
10. OUR
DISCLOSURE OF YOUR INFORMATION
Due to the existing regulatory
environment, we cannot ensure that all of your private communications and other
personally identifiable information will never be disclosed in ways not
otherwise described in this Privacy Policy. By way of example (without limiting
and foregoing), we may be forced to disclose information to the government, law
enforcement agencies or third parties. Under certain circumstances, third
parties may unlawfully intercept or access transmissions or private
communications, or members may abuse or misuse your information that they
collect from our Website. Therefore, although we use industry standard
practices to protect your privacy, we do not promise, and you should not
expect, that your personally identifiable information or private communications
would always remain private.
As a matter of policy, we do not sell
or rent any personally identifiable information about you to any third party.
However, the following describes some of the ways that your personally
identifiable information may be disclosed:
11.
ACCESSING AND REVIEWING INFORMATION
Following registration, you can review
and change the information you submitted each time except your display name. If
you change any information we may keep track of your old information. You can
change your registration information such as: name, address, city, state, zip
code, country, phone number, and profile.
We will retain in our files information
you have requested to remove for certain circumstances, such as to resolve
disputes, troubleshoot problems and enforce our terms and conditions. Further,
such prior information is never completely removed from our databases due to
technical and legal constraints, including stored 'back up' systems. Therefore,
you should not expect that all of your personally identifiable information will
be completely removed from our databases in response to your requests.
12.
CONTROL OF YOUR PASSWORD
When you sign up to become a Member,
you will also be asked to choose a password. You are entirely responsible for
maintaining the confidentiality of your password. It is important that you
protect it against unauthorized access of your account and information by
choosing your password carefully, and keeping your password and computer secure
by signing out after using our services.
You agree not to use the account,
username, email address or password of another Member at any time or to
disclose your password to any third party. If you choose to share this
information with third parties to provide you additional services, you are
responsible for all actions taken with your login information and password and
therefore should review each third party's privacy policy. You are responsible
for all actions taken with your login information and password, including fees.
If you lose control of your password, you may lose substantial control over
your personally identifiable information and may be subject to legally binding
actions taken on your behalf. Therefore, if your password has been compromised
for any reason, you should immediately change your password. You agree to
notify us immediately if you suspect any consistent unauthorized use of your
account or access to your password even after changing it.
13.
OTHER INFORMATION COLLECTORS
Except
as otherwise expressly included in this Privacy Policy, this document only
addresses the use and disclosure of information we collect from you. To the
extent that you disclose your information to other parties, whether they are on
our Websites/ App or on other sites throughout the Internet, different rules
may apply to their use or disclosure of the information you disclose to them.
To the extent that we use third party advertisers, they adhere to their own
privacy policies. Since we do not control the privacy policies of the third
parties, you are subject to ask questions before you disclose your personal
information to others.
14.
SECURITY
We
treat data as an asset that must be protected against loss and unauthorized
access. We employ many different security techniques to protect such data from
unauthorized access by members inside and outside the company. We do not
recommend transfer of sensitive information (such as credit card number) and
bank account details via the Site to other Users. Users are recommended to do
so offline, on the phone or via personal emails. We follow generally accepted
industry standards to protect the personal information submitted to us, both
during transmission and once We receive it. However, "perfect
security" does not exist on the Internet. You therefore agree that any
security breaches beyond the control of our standard security procedures are at
your sole risk and discretion.
15.
DISCLAIMER
We
cannot ensure that all of your private communications and other personal
information (including sensitive information like credit card information and
bank account number) will never be disclosed in ways not otherwise described in
this Privacy Policy. Therefore, although we are committed to protecting your
privacy, we do not promise, and you should not expect, that your personal
information will always remain private. As a user of the Site, you understand
and agree that you assume all responsibility and risk for your use of the Site,
the internet generally, and the documents you post or access and for your
conduct on and off the Site.
16.
DISPUTES AND JURISDICTION
All disputes involving but not limited
to rights conferred, compensation, refunds, and other claims through this
policy will be resolved through a two-step Alternate Dispute Resolution
mechanism.
17.
QUESTIONS AND SUGGESTIONS AND GRIEVANCE OFFICER
In case you have concerns that are not
resolved by our Customer Care team, or to escalate your unresolved concerns,
please write into our Grievance Officer.
Grievance
officer: Mrs. Singh
Email: customercare@e-guideindia.com
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